Revista da EMERJ - V. 20 - N. 2 - Maio/Agosto - 2018

 R. EMERJ, Rio de Janeiro, v. 20, n. 2, p. 73 - 115, Maio/Agosto 2018 112 Section 10a of the Act contains requirements of continuing education of registered mediators and conditions for re-examination of mediators by the Ministry. Mediators are obliged to undertake on- going vocational training. If a mediator does not participate in at least two trainings every five years, the Ministry of Justice might prescribe re-examination of the mediator. One of the aims of the accreditation process with the Minis- try of Justice is to standardise the education of mediators. Training providers often differ in their interpretation of the Act on Mediation. Some of them focus more on psychological and social elements of mediation, others on its juridical aspects. It is common for mediators to specialise in resolving disputes in particular fields, for example, family disputes. Mediators tend to focus on disputes that require a special approach, education or ex- perience. Currently there is a demand for mediators specialised in in- tercultural and community mediation, particularly, in resolving Roma and Sinti related controversies. Ombudsmen Ombudsman - Belgium Marine Belgium has several ombudsmen schemes at the federal level to deal with disputes with energy, telecom, bank, insurance, postal ser- vices, transport etc. They are officially recognised as providers of ADR according to the 2013 directive. In addition, there is a federal service for the remaining complaints (the Consumer Mediation Service). They are members of the CPMO, the Permanent Concertation group of Me- diators and Ombudsmen Specific law per sector. The energy ombudsman has been foun- ded by the article 27 of the electricity law of 29 April 1999. The telecom ombudsman finds its root in the law of 21 March 1991. The Consumer Mediation services was built on the law of the 4 th of April 2014.